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They were a bit biased too. they do know i'm a fresh grad yet they pick experienced ones. where will the fresh grads go if every place isn't the one to start? they are anyway investing so much on training. why not us? Kinda upset me with their approach. Perguntas da entrevista 1. About yourself 2. Situation based on past experiences to test if you're a good fit 3. why cso? 4. why dbs? 5. what are the most imp qualities to a cso? 5 de jul 2016 Funcionário sigiloso em Singapura Oferta aceita Experiência positiva Entrevista fácil Candidatura Candidatei-me online. Fui entrevistado pela DBS Bank (Singapura) em jun 2016 Entrevista Got a call to prospect you, after that arrange for an interview a week later. HR will brief about CSO role and remuneration package followed by panel interview with 7 of us to 2 interviewers. Friendly staff and soon after we were brought to the pantry for them to assess us. 1 to 1 interview followed by role play and some basic maths questions related to banking. Took from 9am-1pm.
Job interview questions bank customer service 24 7
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- Job interview questions bank customer service
Job interview questions bank customer service.de
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Referrals and repeat business are the cornerstones for a thriving business. That success starts with your customer service representatives and the way they can act as an ambassador for the company through their assistance. 2. What is more important to you: patience or efficiency? This question doesn't necessarily have to have a right or wrong answer, as customer service usually demands both simultaneously. Carefully understanding and listening to a customer's needs is important, but you might be in a situation where other customers are waiting to be served as well. That is when a customer service rep must weigh speed and thoroughness. 3. Besides relying on policies and guidelines, how would you go about solving a customer's problem? Delivering a consistent brand message relies on defaulting to the same policies. However, not every customer's inquiry will go by the book. How else will employees empower themselves? Will they resort to an ambiguous answer or ask and research? 4. What do you think the rep's role is in the company?
